Refund policy

All JJ.Hicks sales are final.

Due to the nature of our products and the care involved in preparing each order, we do not accept returns, exchanges, or refunds.

Please review your order carefully before completing your purchase, including the selected item, size, color, and shipping information.

If you receive an incorrect item or your order arrives damaged, please contact JJ.Hicks as soon as possible with your order number and clear photos of the item so the issue can be reviewed.

JJ.Hicks reserves the right to review each reported order issue individually.